@charset "UTF-8";
/*
Base CSS file for novomind iChat
Do NOT edit this file. Create a custom one.
*/

@font-face {
  font-family: "OttoSans";
  src: url("../fonts/otto-sans.eot");
  src: url("../fonts/otto-sans.eot?#iefix") format("embedded-opentype"),
  url("../fonts/otto-sans.woff") format("woff"),
  url("../fonts/otto-sans.ttf") format("truetype"),
  url("../fonts/otto-sans.svg#OttoSans") format("svg");
  font-style: normal;
  font-weight: normal;
}

@font-face {
  font-family: "OttoSans";
  src: url("../fonts/otto-sans-bold.eot");
  src: url("../fonts/otto-sans-bold.eot?#iefix") format("embedded-opentype"),
  url("../fonts/otto-sans-bold.woff") format("woff"),
  url("../fonts/otto-sans-bold.ttf") format("truetype"),
  url("../fonts/otto-sans-bold.svg#OttoSans") format("svg");
  font-style: normal;
  font-weight: bold;
}

@font-face {
  font-family: "OttoIconFonts";
  src: url("../fonts/OTTO-Icons.eot");
  src: url("../fonts/OTTO-Icons.eot#iefix") format("embedded-opentype"),
  url("../fonts/OTTO-Icons.woff") format("woff"),
  url("../fonts/OTTO-Icons.ttf") format("truetype"),
  url("../fonts/OTTO-Icons.svg#OttoSans") format("svg");
  font-weight: normal;
  font-style: normal;
}

html, body {
  height: 100%;
  font-family: "OTTOSans", "Arial", "Helvetica", sans-serif;
  font-size: 14px;
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility !important;
}

h1.p_headline75 {
  font-size: 22px;
  line-height: 1.27273em;
  font-family: "OTTOSans", "Arial", "Helvetica", sans-serif;
}

#nmchat .copy100,
#nmchat .link100 {
  -webkit-box-sizing: border-box;
  box-sizing: border-box;
  font-size: 14px;
  line-height: 1.42857em;
  color: #222222;
}

#nmchat .link100 {
  cursor: pointer;
  text-decoration: underline;
}
#nmchat .link100.red {
  color: #d4021d;
}

#nm-bubble.notify-bubble {
  position: fixed;
  bottom: 10px;
  right: 10px;
  display: none;
  z-index: 1050;
}

#nm-bubble .bubble-counter {
  position:absolute;
  width: 22px;
  top: -6px;
  right:-6px;
  padding:1px 2px 1px 2px;
  background-color:red;
  color:white;
  font-weight:bold;
  font-size:1.0em;
  text-align: center;
  border-radius:30px;
  display: none;
}

#nm-bubble .blink-bubble {
  -webkit-animation-name: blinker;
  -webkit-animation-duration: 2s;
  -webkit-animation-timing-function: linear;
  -webkit-animation-iteration-count: infinite;

  -moz-animation-name: blinker;
  -moz-animation-duration: 2s;
  -moz-animation-timing-function: linear;
  -moz-animation-iteration-count: infinite;

  animation-name: blinker;
  animation-duration: 2s;
  animation-timing-function: linear;
  animation-iteration-count: infinite;
}

@-moz-keyframes blinker {
  0% { opacity: 1.0; }
  50% { opacity: 0.0; }
  100% { opacity: 1.0; }
}

@-webkit-keyframes blinker {
  0% { opacity: 1.0; }
  50% { opacity: 0.0; }
  100% { opacity: 1.0; }
}

@keyframes blinker {
  0% { opacity: 1.0; }
  50% { opacity: 0.0; }
  100% { opacity: 1.0; }
}

#nmchat {
  width: 100%;
  max-width: 4096px;
}

#nmpopup {
  height: 100%;
  overflow-y: auto;
  overflow-x: hidden;
}

#line-typing {
  display: none;
}

#nmchat .agentmessage.typing {
  font-style: italic;
  color: #867976;
}

#nmchat .chat-headline {
  /*padding-left: 8px;*/
  margin: 8px 0 8px 0;
}

#nmchat .call-headline,
#nmchat .call-headline-2 {
  padding: 0;
  margin: 0;
}

#nmpopup .container-fluid {
  height: 100%;
}
#nmpopup .container-fluid.call {
  height: auto;
    width: 100%;
}

#nmpopup .nmchat-popup {
  height: 100%;
  max-width: 100%;
  width:inherit;
}

#nmpopup .nmchat-popup>.chat {
  height: 100%;
  /*overflow-y: auto;*/
}

#nmpopup .nmchat-popup>.chat>#chat-history-wrapper,
#nmchat #message-wrapper {
  position: absolute;
  /*height:90%;*/
  /*height: 100%;*/
  padding: 8px 8px 0 8px;
  top: 0;
  bottom: 197px;
}

#nmchat .loader200 {
  -moz-animation: rotate 0.8s infinite linear;
  -webkit-animation: rotate 0.8s infinite linear;
  animation: rotate 0.8s infinite linear;
  font-size: 10px;
  /*overflow: hidden;*/
  position: relative;
  text-indent: -9999em;
  border-radius: 50%;
  border: 0.5em solid rgba(206, 196, 187, 0.5);
  border-left-color: #CEC4BB;
  height: 40px;
  width: 40px;
  margin: 32px auto;
}

#nmpopup .row.row-chat {
  height: 100%;
  /*height: -moz-calc(100% - 100px);*/
  /*height: -webkit-calc(100% - 100px);*/
  /*height: calc(100% - 100px);*/
}

#nmpopup .col-md-12.col-chat {
  height: 100%;
  padding-left: 0;
  padding-right: 0;
}

#nmpopup .col-md-12.header-img {
  padding-left: 0;
  padding-right: 0;
}

#nmpopup .header-wide {
  width: 100%;
  height: 100px;
  background-image: url('../img/header_img_01.jpg');
  background-size: cover;
}

#nmpopup .header-wide img {
  width: 100%;
}

#nmchat .chat {
  height: 500px;
}

#nmchat #chat-history-wrapper,
#nmchat #message-wrapper {
  overflow-y: scroll;
  overflow-x: hidden;
  /*height: 260px;*/
  /*max-height: 100%;*/
  width: 100%;
  margin: 0 auto;
  /*padding-bottom: 8px;*/
}
#nmchat #message-wrapper {
  /*overflow-y: hidden;*/
  bottom: 0;
}

#nmchat #nmchat_history,
#message {
  /*overflow: auto;*/
  max-width: 700px; /* (700px + 8px padding on each side) */
  margin: 0 auto;
}

#nmchat #chat-history-wrapper.history_mobile {
  height: auto;
}

#nmchat #chat-history-wrapper .userline_pre {
  color: #aaa;
}

#nmchat #chat-history-wrapper .iq_userline,
#nmchat #chat-history-wrapper .iq_agentline {
  color: #bfbfbf;
  display: none;
}

#nmchat .chat-btn-ora {
  display: block;
  /*height: 34px;*/
  /*background: #C0241B;*/
  /*background: -webkit-gradient(linear, 50% 0%, 50% 100%, color-stop(0%, #d5281e), color-stop(100%, #c0241b));*/
  /*background: -moz-linear-gradient(top, #d5281e, #c0241b);*/
  /*background: -webkit-linear-gradient(top, #d5281e, #c0241b);*/
  /*background: linear-gradient(to bottom, #d5281e, #c0241b);*/
  background-color: rgb(212, 2, 29);
  color: #F8F7F5;
  text-align: center;
  /*margin: 2px 0 5px 0;*/
  font-size: 14px;
  line-height: 1.5em;
  min-height: 40px;
  padding: 9px 10px;
  border: medium none;
  border-radius: 3px;
  cursor: pointer;
  margin-bottom: 0;
  outline: 0 none;
  -webkit-tap-highlight-color: transparent;
  text-decoration: none;
  vertical-align: baseline;
  width: 100%;
}

#nmchat .call-btn-ora,
#nmchat .call-btn-green,
#nmchat .call-btn-grey {
  padding: 10px 10px;
}
#nmchat .call-btn-green {
  /*width: 196px;*/
  background: #198504;
  background: -webkit-gradient(linear, 50% 0%, 50% 100%, color-stop(0%, #198504), color-stop(100%, #167804));
  background: -moz-linear-gradient(top, #198504, #167804);
  background: -webkit-linear-gradient(top, #198504, #167804);
  background: linear-gradient(to bottom, #198504, #167804);
  color: #F8F7F5;
}
#nmchat .call-btn-grey {
 /* width: 196px;*/
  background: #867976;
  color: #F8F7F5;
}

#nmchat .btn-grey {
  background: #F3F1EC;
  background: -webkit-gradient(linear, 50% 0%, 50% 100%, color-stop(0%, #fefefe), color-stop(100%, #f3f1ec));
  background: -moz-linear-gradient(top, #fefefe, #f3f1ec);
  background: -webkit-linear-gradient(top, #fefefe, #f3f1ec);
  background: linear-gradient(to bottom, #fefefe, #f3f1ec);
  border: 1px solid #CEC4BB;
  color: #3d3636;
  padding: 9px 10px;
}
/*#nmchat .call-btn-ora {*/
  /*width: 143px;*/
/*}*/

#nmchat .chat-btn-ora.no-touch:hover {
  background: #D5281E;
  color: #fff;
}
#nmchat .chat-btn-ora.touch:active {
  background: #D5281E;
  color: #fff;
}

#nmchat .btn-grey.no-touch:hover {
  background: #FEFEFE;
  color: #D5281E;
}
#nmchat .btn-grey.touch:active {
  background: #FEFEFE;
  color: #D5281E;
}

#nmchat .call-btn-green.no-touch:hover {
   background: #30911D;
   color: #fff;
 }
#nmchat .call-btn-green.touch:active {
  background: #30911D;
  color: #fff;
}

#nmchat .call-btn-grey.no-touch:hover {
  background: #7e8584;
  color: #fff;
}

#nmchat .call-btn-grey.touch:active {
  background: #7e8584;
  color: #fff;
}

.disabled-button {
  opacity: 0.3;
}

#nmchat .chat-btn-ora.disabled,
#nmchat .chat-btn-ora.touch.disabled:active,
#nmchat .chat-btn-ora.no-touch.disabled:hover {
  background: #CCCCCC;
  color: #EEEEEE;
  cursor: default;
}

#nmchat .chat-btn-end,
#nmchat .chat-btn-micoff {
  text-decoration: underline;
  color: #222222;
  padding-top: 6px;
  float: right;
}

#nmchat .chat-btn-end.no-touch:hover,
#nmchat .chat-btn-micoff.no-touch:hover {
  color: #D5281E;
  cursor: pointer;
}
#nmchat .chat-btn-end.touch:active,
#nmchat .chat-btn-micoff.touch:active {
  color: #D5281E;
  cursor: pointer;
}
#nmchat .chat-btn-micoff {
  float: inherit;
  width: 100%;
}

#nmchat a {
  text-decoration: none;
  color: white;
}

#nmchat a.dark {
  color: #666666;
  text-decoration: none;
  border-bottom: 1px dotted;
  font-weight: bold;
  outline: 0;
}

#nmchat .chat-btn-grey {
  display: block;
  height: 34px;
  background-color: #bebebe;
  color: white;
  text-align: center;
  padding-top: 6px;
  margin: 2px 0 5px 0;
}

#nmchat .chat-btn-grey:hover {
  background-color: #d0d0d0;
}

#nmchat .btn-fullscreen {
  position: fixed;
  top: 10px;
  right: 10px;
  z-index: 200;
  visibility: hidden;
}

#nmchat .btn-icon {
  width: 22px;
}

#nmchat div.p_symbolBtn100--3rd {
  position: fixed;
  top: 8px;
  right: 8px;
  z-index: 22;
  line-height: 38px;
  font-size: 1.5rem;
  height: 40px;
  width: 40px;
  color: #3d3636;
  background: #F3F1EC;
  background: -webkit-gradient(linear, 50% 0%, 50% 100%, color-stop(0%, #fefefe), color-stop(100%, #f3f1ec));
  background: -moz-linear-gradient(top, #fefefe, #f3f1ec);
  background: -webkit-linear-gradient(top, #fefefe, #f3f1ec);
  background: linear-gradient(to bottom, rgba(254, 254, 254, 0.75), rgba(243, 241, 236, 0.75));
  opacity: 75;
  border: none;
  float: right;
  background-clip: padding-box;
  background-repeat: repeat-x;
  border-radius: 50%;
  cursor: pointer;
  display: inline-block;
  margin-bottom: 0;
  outline: 0 none;
  /*overflow: visible;*/
  padding: 0 !important;
  -webkit-tap-highlight-color: transparent;
  text-align: center;
  vertical-align: bottom;
  -webkit-box-sizing: border-box;
  box-sizing: border-box;
}

#nmchat a.p_symbolBtn100--3rd {
  color: inherit;
  font-family: "OttoIconFonts", "Arial", "Helvetica", sans-serif !important;
  font-style: normal;
  font-size: 18px;
}

#nmchat .p_symbolBtn100--3rd.no-touch:hover {
  background: rgba(254, 254, 254, 0.75);
  color: #D5281E;
}
#nmchat .p_symbolBtn100--3rd.touch:active {
  background: rgba(254, 254, 254, 0.75);
  color: #D5281E;
}

#nmchat .row-btn {
  margin-right: -5px;
  margin-left: -5px;
}

#nmchat .col-btn {
  padding-left: 5px;
  padding-right: 5px;
}

#nmchat .col-md-4.col-chat-btn-4 {
  padding-left: 0;
  padding-right: 0;
}

#nmchat .chat-btn-lft,
#nmchat .chat-btn-rgt {
  width: 100%;
  padding-top: 12px;
}

#nmchat .chat-btn-rgt {
  margin-top: -3px;
}

#nmchat .call-btn-rgt,
#nmchat .call-btn-lft {
  margin: 0;
  float: right;
  width: 50%;
  padding-left: 8px;
  padding-top: 8px;
}
#nmchat .call-btn-lft {
  float: left;
  padding-left: 0;
  padding-right: 8px;
}
#nmchat .call-btn-cntr {
  margin: 20px auto 0 auto;
 /* width: 196px;*/
}
#nmchat .call-btn-cntr.s-margin {
  margin: 20px auto 0 auto;
}
#nmchat .call-btn-cntr.s-margin.call-rating {
  /*margin: 20px auto -9px auto;*/
}

#nmchat .call-btn-rgt:after,
#nmchat .call-btn-lft:after {
  display: block;
  /*height: 20px;*/
  visibility: hidden;
  content: ' ';
  clear: both;
}

#nmchat .chat-h1 {
  font-size: 14px;
  font-weight: bold;
}

#nmchat .wait,
#nmchat .afterchat,
#nmchat .unavailable,
#nmchat .available,
#nmchat .blocked,
#nmchat .error,
#nmchat .rating,
#nmchat .afterrating,
#nmchat .error-hint {
  /*padding-top: 30px;*/
  max-width: 700px;
  margin: 0 auto;
  line-height: 1.42857em;
  font-size: 14px;
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box;
  padding: 10px 36px 10px 15px;
  position: relative;
  background-color: #D1E2F0;
  color: #045371;
}

#nmchat .hint-box {
  background-color: #E4ECB9;
  margin: -10px;
  line-height: 1.42857em;
  font-size: 14px;
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box;
  padding: 10px 36px 10px 15px;
}

#nmchat .hint-box:after {
  background-color: #E4ECB9;
  content: "";
  position: absolute;
  width: 50px;
  height: 30px;
  right: 0;
  bottom: 0;
  z-index: 1;
}

#nmchat .hint-box:before {
  background: linear-gradient(to right,  white 0%,white 50%,#E4ECB9 50%,#E4ECB9 100%);
  content: "";
  position: absolute;
  left: -11px;
  width: 20px;
  height: 20px;
  z-index: 1;
}

#nmchat .hint-box a {
  color: #222;
  text-decoration: underline;
}

#nmchat .error-call {
  line-height: 1.42857em;
  font-size: 14px;
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box;
  padding: 10px 36px 10px 15px;
  background-color: #D1E2F0;
  color: #045371;
}

#nmchat .error,
#nmchat .unavailable,
#nmchat .blocked,
#nmchat .error-call {
  background-color: #f9d6d0;
  color: #D4021D;
}

#nmchat .error-hint {
  background-color: transparent;
  font-size: 14px;
  line-height: 1.42857em;
  color: #222222;
  padding-top: 22px;
}
#nmchat .error-hint>a {
  font-weight: bold;
  color: #222222;
  text-decoration: underline;
}
#nmchat .error-hint-call {
  padding-top: 20px;
}

#nmchat .error .text .message a { 
  color: #D4021D; 
  text-decoration: underline !important; 
} 

#nmchat .nm-progress {
  padding: 4px;
  background-color: #e5e5e5;
}

#nmchat .nm-progress-bar {
  position: relative;
  float: none;
  background-color: #ffab00;
  width: 0;
  height: 16px;
  -webkit-transition: 0.5s linear;
  -moz-transition: 0.5s linear;
  -o-transition: 0.5s linear;
  transition: 0.5s linear;
  -webkit-transition-property: width, background-color;
  -moz-transition-property: width, background-color;
  -o-transition-property: width, background-color;
  transition-property: width, background-color;
  -webkit-box-shadow: inset 0 0 0 rgba(0,0,0,0);
  box-shadow: inset 0 0 0 rgba(0,0,0,0);
}

#nmchat .nm-percentage-text {
  position: relative;
  float: right;
  margin-right: 5px;
  padding-top: 3px;
  clear: both;
  z-index: 99;
  font-family: Arial, Helvetica, sans-serif;
  font-weight: bold;
  color: rgb(120,120,120);
}

#nmchat .chat-history {
  margin: 0;
  margin-right: 1px;
}

#nmchat .userline-text,
#nmchat .agentline-text {
  -moz-transition: border 0.2s linear, box-shadow 0.2s linear;
  -o-transition: border 0.2s linear, box-shadow 0.2s linear;
  -webkit-transition: border 0.2s linear, box-shadow 0.2s linear;
  transition: border 0.2s linear, box-shadow 0.2s linear;
  background-color: #fff;
  border: 1px solid #A89E95;
  border-radius: 3px;
  color: #222222;
  display: block;
  height: 40px;
  margin: 0;
  outline: none;
  padding: 8px 9px;
  vertical-align: baseline;
  width: 100%;
}

#nmchat .userline-text,
#nmchat .agentline-text {
  /*position: relative;*/
  /*padding: 5px 10px 5px 10px;*/
  /*margin: 10px 0 10px 0;*/
  /*background: #f2f2f2;*/
  /*-webkit-border-radius: 0;*/
  /*-moz-border-radius: 0;*/
  /*border-radius: 0;*/
  height: auto;
  position: relative;
  z-index: 1;
}

#nmchat .agentline-text {
  background-color: #FFEFB0;
  border-color: #FFD387;
  color: #222222;
}

/*#nmchat .userline-text:after {*/
  /*content: '';*/
  /*position: absolute;*/
  /*border-style: solid;*/
  /*border-width: 12px 0 12px 10px;*/
  /*border-color: transparent #f2f2f2;*/
  /*display: block;*/
  /*width: 0;*/
  /*z-index: 1;*/
  /*margin-top: -12px;*/
  /*right: -10px;*/
  /*top: 20px;*/
/*}*/

#nmchat .userline-text:after,
#nmchat .userline-text:before {
  border: solid transparent;
  content: " ";
  position: absolute;
}

#nmchat .userline-text:before {
  border-bottom-color: transparent;
  right: -16px;
  margin: -8px 0 0;
  top: 18px;
  border-width: 8px;
  border-left-color: #A89E95;
}

#nmchat .userline-text:after {
  border-bottom-color: transparent;
  right: -16px;
  margin: -8px 0 0;
  top: 17px;
  border-width: 9px;
  border-left-color: #fff;
}

#nmchat .agentline-text:after,
#nmchat .agentline-text:before {
  border: solid transparent;
  content: " ";
  position: absolute;
}

#nmchat .agentline-text:before {
  border-bottom-color: transparent;
  left: -16px;
  margin: -8px 0 0;
  top: 18px;
  border-width: 8px;
  border-right-color: #FFD387;
}

#nmchat .agentline-text:after {
  border-bottom-color: transparent;
  left: -16px;
  margin: -8px 0 0;
  top: 17px;
  border-width: 9px;
  border-right-color: #FFEFB0;
}

#nmchat .userline,
#nmchat .agentline {
  padding: 0 8px 16px 8px;
}

/*#nmchat .agentline-text {*/
  /*position: relative;*/
  /*padding: 5px 10px 5px 10px;*/
  /*margin: 10px 0 10px 0;*/
  /*background: #f2f2f2;*/
  /*-webkit-border-radius: 0;*/
  /*-moz-border-radius: 0;*/
  /*border-radius: 0;*/
/*}*/

/*#nmchat .agentline-text:after {*/
  /*content: '';*/
  /*position: absolute;*/
  /*border-style: solid;*/
  /*border-width: 12px 10px 12px 0;*/
  /*border-color: transparent #f2f2f2;*/
  /*display: block;*/
  /*width: 0;*/
  /*z-index: 1;*/
  /*margin-top: -12px;*/
  /*left: -10px;*/
  /*top: 20px;*/
/*}*/

#nmchat .usermessage,
#nmchat .agentmessage {
  word-wrap: break-word;
  line-height: 20px;
  font-size: 14px;
  color: #222;
  margin-top: 1px;
  margin-bottom: -1px;
}

#nmchat .usermessage:before,
#nmchat .agentmessage:before {
  content: ' ';
  float: right;
  width: 30px;
  height: 1px;
}

#nmchat .usermessage>a,
#nmchat .agentmessage>a {
  color: #222;
  text-decoration: underline;
}

#nmchat .usermessage>a:hover,
#nmchat .agentmessage>a:hover {
  color: #808080;
}

#nmchat .message-time {
  position: absolute;
  right: 5px;
  bottom: 3px;
  line-height: 18px;
  font-size: 12px;
  color: #867976;
}

#nmchat .userline-avatar {
  height: 50px;
  padding-top: 10px;
  padding-right: 0;
  font-size: 12px;
}

#nmchat .userline-avatar img {
  width: 45px;
  height: 45px;
}

#nmchat .agentline-avatar {
  height: 50px;
  padding-top: 10px;
  padding-left: 0;
  font-size: 12px;
}

#nmchat .agentline-avatar img {
  width: 45px;
  height: 45px;
}

#nmchat textarea.form-chat {
  height: 80px;
  font-size: 14px;
  background-color: #f2f2f2;
  border-radius: 0;
  resize: none;
  line-height: 1.42857em;
}

#nmchat textarea#nmchat_input {
  -moz-box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.075);
  -webkit-box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.075);
  box-shadow: inset 0 1px 1px rgba(0, 0, 0, 0.075);
  -moz-transition: border 0.2s linear, box-shadow 0.2s linear;
  -o-transition: border 0.2s linear, box-shadow 0.2s linear;
  -webkit-transition: border 0.2s linear, box-shadow 0.2s linear;
  transition: border 0.2s linear, box-shadow 0.2s linear;
  background-color: #fff;
  border: 1px solid #A89E95;
  border-radius: 3px;
  color: #222222;
  display: block;
  margin: 0;
  outline: none;
  padding: 8px 9px;
  vertical-align: baseline;
}

/*#nmchat textarea.form-chat:focus {*/
  /*border-color: #ffab00;*/
  /*outline: 0;*/
  /*-webkit-box-shadow: inset 0 1px 1px rgba(0,0,0,.075), 0 0 8px rgba(255,171,0,0.6);*/
  /*box-shadow: inset 0 1px 1px rgba(0,0,0,.075), 0 0 8px rgba(255,171,0,0.6);*/
/*}*/

#nmchat #form-wrapper {
  position: fixed;
  /*margin: -100px auto 0;*/
  /*padding-bottom: 100px;*/
  z-index: 999;
  background: #f2f0eb;
  width: 100%;
  bottom: 0;
  padding-bottom: 16px;
}

#nmchat #form-input {
  margin: 0 auto;
  padding: 16px 16px 24px 16px;
}

#nmchat .call-wrapper {
  padding: 10px 8px 20px 8px;
  position: absolute;
  top: 0;
  /*bottom: 30px;*/
  width: 100%;
  height: 100%;
}

#nmchat .call-content {
  max-width: 800px;
  min-height: 100%;
  padding-bottom: 19px;
  margin: 0 auto -19px auto;
}
#nmchat .call-content:after {
  display: block;
  height: 20px;
  visibility: hidden;
  content: ' ';
  clear: both;
}

#nmchat #btn-close.call-close {
  top: 10px;
  right: 20px;
  font-size: 18px;
  height: 30px;
  line-height: 30px;
  width: 30px;
}

#nmchat .info-text.mobile {
  padding: 20px 0 20px 0;
}
#nmchat .info-text.desk {
  padding: 20px 0 80px 0;
  display: none;
}
#nmchat .desk.sp {
  padding: 10px 0 0 0;
}

#nmchat .col-call {
  padding: 0 0 32px 8px;
}

#nmchat .call-tc {
  display: table-cell;
}

#nmchat .call-tut1-img,
#nmchat .call-tut2-img {
  background: url("../img/svg/TutorialScreen1S.svg") no-repeat;
  width: 122px;
  height: 121px;
  max-width: 100%;
  background-size: 100% !important;
    background-repeat: no-repeat;
}

#nmchat .call-tut2-img {
  background-image: url("../img/svg/TutorialScreen2S.svg");
    background-size: 100% !important;
}

#nmchat .tut1-img-disabled {
  background: url("../img/svg/disabled_TutorialScreen1S.svg") no-repeat;
    background-size: 100% !important;
}
#nmchat .tut2-img-disabled {
  background: url("../img/svg/disabled_TutorialScreen2S.svg") no-repeat;
    background-size: 100% !important;
}

#nmchat .hoerer1-img,
#nmchat .hoerer2-img,
#nmchat .verbunden-img,
#nmchat .mutet-img,
#nmchat .aufgelegt-img,
#nmchat .error-img {
  background: url("../img/svg/Hoerer1.svg");
    background-size: 100% !important;
    background-repeat: no-repeat;
  width: 114px;
  height: 114px;
    max-width: 100%;
  margin: 10px auto 0 auto;
}
#nmchat .hoerer2-img {
  background: url("../img/svg/Hoerer1.svg");
    background-size: 100% !important;
    background-repeat: no-repeat;
}
#nmchat .verbunden-img {
  background: url("../img/svg/Verbunden.svg");
    background-size: 100% !important;
    background-repeat: no-repeat;
}
#nmchat .muted-img {
  background: url("../img/svg/Verbunden_Stumm.svg");
    background-size: 100% !important;
    background-repeat: no-repeat;
}
#nmchat .aufgelegt-img {
  background: url("../img/svg/Aufgelegt.svg");
    background-size: 100% !important;
    background-repeat: no-repeat;
}
#nmchat .error-img {
  background: url("../img/svg/Aufgelegt_Verbindungsabbruch.svg");
    background-size: 100% !important;
    background-repeat: no-repeat;
}

#nmchat .call-tut-text {
  width: auto;
  vertical-align: middle;
  padding-left: 15px;
}

#nmchat .call-footer-wrapper {
  width: auto;
  height: 39px;
  position: absolute;
  bottom: 0;
  /*right: 0;*/
  /*left:0;*/
  background-color: white;
}

#nmchat .call-footer {
  max-width: 800px;
  margin: 0 auto;
  /*text-align: center;*/
  padding-left: 8px;
}

/* call connect page */
#nmchat #grey-full-overlay {
  clear: both;
  float: left;
  width: 100%;
  height: 100%;
  position: relative;
  background-color: rgba(0, 0, 0, 0.5);
  z-index: 9999;
}
#nmchat #grey-full-overlay.nv {
  display: none;
}

#nmchat .call-wrapper-grey {
  background-color: #ECE9E2;
  margin-top: 20px;
  margin-left: -8px;
  margin-right: -8px;
  padding-bottom: 10px;
}
/*
#nmchat .call-wrapper-grey.muted-call {
  padding-bottom: 14px;
}
*/
#audio_panel {
  height: 20px;
  margin-bottom: -20px;
}
#nmchat .mic-viz {
  padding: 55px 0 5px 0;
}

#nmchat .con-test-viz {
  padding: 55px 0 5px 0;
}

.audio-panel-box,
.connect-test-box {
    min-height: 70px;
}

/*#nmchat .collapsed {*/
  /*display: none;*/
/*}*/


#nmchat .call-headline-2 {
  padding-top: 10px;
  line-height: 24px;
  font-size: 18px;
}

#nmchat .row-centered {
  text-align: center;
}

#nmchat .mute-call,
#nmchat .rate-call {
  /*margin-top: -12px;*/
}

/* active page */
#nmchat .call-status {
  padding-top: 4px;
  margin-bottom: -15px;
}

/* FAQs */
#nmchat .faq-wrapper {
  position: fixed;
  width: 100%;
  height: 100%;
  overflow-x: auto;
  top: 0;
  left: 0;
  z-index: 200;
  background-color: white;
}

#nmchat .p_accordion100 {
  padding-top: 20px;
  margin-bottom: 10px;
}

#nmchat .p_accordion_header {
  background-color: #ECE9E2;
  border-top: 1px solid transparent;
  border-bottom: 1px solid transparent;
  min-height: 40px;
  padding: 9px 50px 9px 10px;
  cursor: pointer;
  overflow: hidden;
  position: relative;
  text-overflow: ellipsis;
  font-size: 14px;
  font-weight: normal;
  margin-top: 2px;
}

#nmchat .p_accordion_header:after {
  border: 1px solid transparent;
  border-radius: 50%;
  content: "v";
  display: block;
  font-family: "OttoIconFonts", "Arial", "Helvetica", sans-serif;
  position: absolute;
  right: 10px;
  text-align: center;
  font-size: 18px;
  height: 30px;
  line-height: 28px;
  top: 4px;
  width: 30px;
  background-color: #fff;
  color: #222222;
}

#nmchat .a-open:after {
  content: "^";
}

#nmchat .p_accordion_content {
  overflow: hidden;
  padding: 10px;
  display: none;
}

#nmchat .p_accordion_header:hover {
  background-color: #867976;
  color: #fff;
}


@media (min-width: 420px) {
  #nmpopup .nmchat-popup>.chat>#chat-history-wrapper,
  #nmchat #message-wrapper {
    bottom: 167px;
  }
  #nmchat #message-wrapper {
    bottom: 0;
  }
  #nmchat #form-wrapper {
    padding-bottom: 24px;
  }
  #nmchat .chat-btn-lft {
    float: left;
    width: 160px;
  }
  #nmchat .call-btn-lft {
    width: 143px;
  }
  #nmchat .chat-btn-rgt {
    float: right;
    width: 160px;
    padding-top: 18px;
    margin-top: 0;
  }
  #nmchat .call-btn-rgt {
    padding-top: 8px;
    padding-left: 0;
    padding-right: 0;
    width: 143px;
  }
}

@media (min-width: 700px) {
  #nmchat .chat-headline {
    padding-left: 0;
  }
}

@media (min-width: 768px) {
  #nmchat {
    max-width: 450px;
  }
  #nmchat .call-wrapper {
    padding: 20px;
    bottom: 60px;
  }
  #nmchat .call-content {
    padding-bottom: 20px;
    margin: 0 auto -26px auto;
  }

  #nmchat .col-call {
    padding: 0 0 64px 0;
  }
  #nmchat .col-call.col-left {
    padding-right: 25px;
  }
  #nmchat .col-call.col-right {
    padding-left: 25px;
  }

  #nmchat .call-headline-2 {
    padding-top: 30px;
  }

  #nmchat .call-tut1-img,
  #nmchat .call-tut2-img {
    background: url("../img/TutorialScreen1XL.png") no-repeat;
    width: 159px;
    height: 159px;
  }

  #nmchat .call-tut2-img {
    background: url("../img/TutorialScreen2Xl.png");
  }

  #nmchat .tut1-img-disabled {
    background: url("../img/disabled_TutorialScreen1XL.png") no-repeat;
  }
  #nmchat .tut2-img-disabled {
    background: url("../img/disabled_TutorialScreen2XL.png") no-repeat;
  }

  #nmchat .hoerer1-img,
  #nmchat .hoerer2-img,
  #nmchat .verbunden-img,
  #nmchat .muted-img,
  #nmchat .aufgelegt-img,
  #nmchat .error-img {
    margin: 20px auto 0 auto;
  }

  #nmchat .call-wrapper-grey {
    margin-left: 0;
    margin-right: 0;
    margin-top: 10px;
    padding-bottom: 25px;
  }

  /*
  #nmchat .call-wrapper-grey.muted-call {
    padding-bottom: 25px;
  }
  */
  #nmchat .call-btn-cntr.s-margin.call-rating {
    margin: 20px auto -11px auto;
  }

  #audio_panel {;
    margin-bottom: 0;
  }

  #nmchat .call-footer-wrapper {
    border-top: 1px solid #CEC4BB;
    left: 20px;
    right: 20px;
    width: auto;
    height: 46px;
    padding-top: 12px;
  }

  #nmchat .call-footer {
    /*padding: 0 20px 0 20px;*/
    text-align: inherit;
  }

  #nmchat .info-text.mobile {
    display: none;
  }
  #nmchat .info-text.desk {
    display: block;
  }
  /*#nmchat #form-wrapper {*/
    /*margin: -74px auto 0;*/
    /*padding-bottom: 74px;*/
  /*}*/
  #nmpopup .nmchat-popup>.chat>#chat-history-wrapper,
  #nmchat #message-wrapper {
    bottom: 127px;
  }
  #nmchat #message-wrapper {
    bottom: 0;
  }
  #nmchat #form-input {
    max-width: 716px;
  }
  #nmchat textarea.form-chat {
    height: 40px;
    /*width: 180px;*/
  }
  #nmchat .chat-btn-ora {
    width: 180px;
  }
  #nmchat .call-btn-ora {
    width: 143px;
  }
  #nmchat .faq-close-btn {
    width: 302px;
  }
  #nmchat .call-btn-green,
  #nmchat .call-btn-grey,
  #nmchat .end-call,
  #nmchat .mute-call {
    /*width: 196px;*/
  }

  /*#nmchat .call-btn-lft:after,*/
  /*#nmchat .call-btn-rgt:after {*/
    /*height: 61px;*/
  /*}*/

  #nmchat div.p_symbolBtn100--3rd {
    right: auto;
    margin-left: 660px;
  }
}

@media (min-width: 800px) {
  #nmchat #btn-close.call-close {
    right: auto;
    margin-left: 742px;
  }
}

@media (max-width: 480px) {
  #nmchat .error-hint {
    padding-left: 0;
    padding-right: 0;
  }
}

@media (min-width: 992px) {
  #nmchat .col-md-4.col-chat-btn-4.rgt {
    padding-left: 30px;
    padding-right: 0;
  }
  #nmchat .col-md-4.col-chat-btn-4.lft {
    padding-left: 0;
    padding-right: 30px;
  }
}

@media (max-width: 360px) {
  #nmchat .userline-avatar img {
    width: 35px;
    height: 35px;
  }
  #nmchat .agentline-avatar img {
    width: 35px;
    height: 35px;
  }
  #nmchat .chat-history {
    margin-right: 5px;
  }
  #nmchat .userline-avatar {
    padding-left: 25px;
    font-size: 11px;
  }
  #nmchat .agentline-avatar {
    font-size: 11px;
  }
  #nmchat .nm-percentage-text {
    font-size: 10px;
    font-weight: bold;
    padding-top: 5px;
  }
}

@media (max-width: 475px) {
  #nmchat {

  }
  #nmchat .col-xxs-10 {
    width: 75%;
  }
  #nmchat .col-xxs-2 {
    width: 25%;
  }
}

@-moz-keyframes rotate {
  0% {
    -moz-transform: rotate(0deg);
    transform: rotate(0deg);
  }
  100% {
    -moz-transform: rotate(360deg);
    transform: rotate(360deg);
  }
}
@-webkit-keyframes rotate {
  0% {
    -webkit-transform: rotate(0deg);
    transform: rotate(0deg);
  }
  100% {
    -webkit-transform: rotate(360deg);
    transform: rotate(360deg);
  }
}
@keyframes rotate {
  0% {
    -moz-transform: rotate(0deg);
    -ms-transform: rotate(0deg);
    -webkit-transform: rotate(0deg);
    transform: rotate(0deg);
  }
  100% {
    -moz-transform: rotate(360deg);
    -ms-transform: rotate(360deg);
    -webkit-transform: rotate(360deg);
    transform: rotate(360deg);
  }
}









#nmchat .call-wrapper-grey-new .row-new.row-new-centered {
    display: flex;
}

#nmchat .call-wrapper-grey-new .row-new.row-new-centered .inner-flex{
    display: flex;
    align-items: center;
    justify-content: center;
}


#nmchat .call-wrapper-grey-new .row-new .mute-call {
    margin: 20px auto 0 auto;
}


#nmchat .call-wrapper-grey-new .row-new {
    margin-left: -15px;
    margin-right: -15px;
}

#nmchat .call-wrapper-grey-new .row-new:after {
    clear: both;
    content: " ";
    display: table;
}




#nmchat .call-wrapper-grey-new .call-btn-cntr {
    max-width: 100%;
    display: flex;
    justify-content: center;
}

#nmchat .call-wrapper-grey-new .call-btn-cntr .button {
   /* max-width: 100%;
    width: 100%;*/
}

#nmchat .call-wrapper-grey-new .chat-btn-micoff {
    height: 41px;

    padding: 10px 10px;
    line-height: 1.5;
    margin: 20px auto 0 auto;
}


#nmchat .call-wrapper-grey-new .row-new.row-new-centered {
    text-align: center;
    display: flex;
    flex-wrap: wrap;
}

#nmchat .call-wrapper-grey-new .row-new.row-new-centered [class*="col-"]{
    width: 100%;
}

#nmchat .call-wrapper-grey-new .row.row-centered [class*="col-"]{
    width: 100%;
}



.with-text-chat #nmchat .call-wrapper-grey-new .row-new.row-new-centered {
    flex-wrap: nowrap;
}


.with-text-chat #nmchat .call-wrapper-grey-new .row-new {
    margin:0;
}

.with-text-chat #nmchat .call-wrapper-grey-new .row-new:after {
    display: none;
}

.with-text-chat #nmchat .call-wrapper-grey-new .row-new.new-col-50 {
   float: left;
   width: 50%;
}

.with-text-chat #nmchat .call-wrapper-grey-new .row-new [class*="col-"] {
    width: auto;
    padding: 0;
}


#nmchat .call-wrapper-grey-new .call-status {
    padding: 10px;
}



@media (max-width: 767px) {

    #nmchat .call-wrapper-grey-new .hoerer1-img,
    #nmchat .call-wrapper-grey-new .hoerer2-img,
    #nmchat .call-wrapper-grey-new .verbunden-img,
    #nmchat .call-wrapper-grey-new .mutet-img,
    #nmchat .call-wrapper-grey-new .aufgelegt-img,
    #nmchat .call-wrapper-grey-new .error-img {
        height: 50px;
        width: 50px;
    }
    #nmchat .call-wrapper-grey-new .row-new .mute-call,
    #nmchat .call-wrapper-grey-new .call-btn-cntr,
    #nmchat .call-wrapper-grey-new .chat-btn-micoff {
        margin-top: 10px;
    }
    #nmchat .call-wrapper-grey-new .button {
        max-width: 100%;
        max-height: 30px;
        padding: 5px 15px;
        min-height: 30px;
        width: auto;
    }

    #nmchat .call-wrapper-grey-new .chat-btn-micoff {
        /*max-width: 196px;
        padding: 5px;*/
        min-height: 30px;
        max-height: 30px;
        margin: 10px auto 0 auto;
    }


    #nmchat .call-wrapper-grey-new .mic-viz,
    #nmchat .call-wrapper-grey-new .con-test-viz {
        padding: 25px 0 0 0;
    }

    #nmchat .call-wrapper-grey-new .con-test-viz {
        margin-bottom: -20px;
    }





    .container-fluid-flex {
        display: flex;
        flex-wrap: wrap;
        flex-basis: 50%;
    }


    .call-wrapper-grey-new .row-sm-50 {
        width: 50%;
        float: left;
        display: flex;
        justify-content: center;
        align-items: center;
        margin: 0;
    }

    .call-wrapper-grey-new .row-sm-50.row-pad-r-15 {
        padding-right: 15px;
    }

    .call-wrapper-grey-new .row-sm-100 {
        width: 100%;
        margin: 0;
    }

    #nmchat .call-wrapper-grey-new .row-sm-50 .chat-btn-cntr,
    #nmchat .call-wrapper-grey-new .row-sm-50 .call-btn-cntr{
        width: 100%;
    }

    #nmchat .call-wrapper-grey-new .row-sm-50 [class*="col-"] {
        padding: 0;
    }

    .with-text-chat #nmchat .call-wrapper-grey-new {
        height: 132px;
        padding: 0;
        padding: 0;
        display: flex;
        align-items: center
    }

    .with-text-chat #nmchat .call-wrapper-grey-new .row-new.row-new-centered {
        /*display: inline-block;*/
        display: flex;
        width: 100%;
    }


    .with-text-chat #nmchat .call-wrapper-grey-new .row-new.new-col-50 {
        width: 100%;
        margin: 0 -15px;
    }

    .with-text-chat #nmchat .call-wrapper-grey-new .row-new .col-xs-4 {
        width: 33.3333%;
        padding: 0 15px;
    }

    .with-text-chat #nmchat .call-wrapper-grey-new .row-new .col-xs-8 {
        width: 66.66666667%;
    }



    .with-text-chat #chat-history-wrapper {
        height: auto !important;
        margin: 0 auto;
        position: absolute;
        top: 191px;
        bottom: 146px;
        left: 0;
        right: 0;
        padding: 0 10px;
    }


    .useractive.with-text-chat #chat-history-wrapper {
        top: 48px;
    }

    .useractive.with-text-chat .call-wrapper-grey-new {
        display: none !important;
    }


}








@media (min-width: 768px) {


    .with-text-chat #nmchat .call-wrapper-grey-new {
        height: 84px;
        padding: 0;
        padding: 0;
        display: flex;
        align-items: center
    }
    .with-text-chat #nmchat .call-wrapper-grey-new .container-fluid{
        width: 100%;
        display: flex;
    }
    .with-text-chat #nmchat .call-wrapper-grey-new .row-new{
        align-items: center;
    }
    .with-text-chat #nmchat .call-wrapper-grey-new .row-new.right-flex{
        justify-content: flex-end;
    }
    .with-text-chat #nmchat .call-wrapper-grey-new .row-new.right-flex .chat-btn-cntr{
        margin-right: 30px;
    }


    .with-text-chat #nmchat .call-wrapper-grey-new .verbunden-img {
        height: 62px;
        width: 62px;
        margin: 0 25px 0 0;
    }


    .with-text-chat #nmchat .call-wrapper-grey-new .call-status {
        margin: 0;
        padding: 0;
    }

    .with-text-chat #nmchat .call-wrapper-grey-new .call-btn-cntr,
    .with-text-chat #nmchat .call-wrapper-grey-new .button {
        width: auto;
        margin: 0;
    }
    .with-text-chat #nmchat .call-wrapper-grey-new .button {
        padding: 10px 20px;
    }

    .with-text-chat #nmchat .call-wrapper-grey-new .mute-call {
        width: 185px;
    }

    .with-text-chat #nmchat .call-wrapper-grey-new .chat-btn-micoff {
        margin: 0 auto;
        width: 185px;
    }


    .with-text-chat #chat-history-wrapper {
        height: auto !important;
        max-width: 767px;
        margin: 0 auto;
        position: absolute;
        top: 212px;
        bottom: 128px;
        left: 0;
        right: 0;
    }

}